Summary
[ GHANA JOBS Customer Service ]Our client is seeking to engage Customer Service Representatives who can speak Mandarin and English immediately.
Salary range:not specified, Job type: Contract, Location:Accra, Agency:JobHouse Ghana. Application close date:Expires Jun 10, 2020
GHANA JOBS Customer Service
NB: IF YOU CAN’T SPEAK MANDARIN, DON’T APPLY!
WHAT YOU WILL DO
Manage incoming calls.
Identify and assess customers’ needs to achieve satisfaction.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Greet customers warmly and ascertain problem or reason for calling.
Required Skills or Experience
Ability to speak Mandarin Fluently.
HND in Customer Service/ Communications
Certificate in Languages (Mandarin).
Proven customer support experience.
Excellent communication and presentation skills.
Strong phone contact handling skills and active listening.
Customer orientation and ability to adapt/respond to different types of characters.
GHANA JOBS Customer Service GHANA JOBS Customer Service GHANA JOBS Customer Service
How To Apply
Applicants who are qualified and are interested in the advertised position should apply by using the link below:
PLEASE NOTE, CANDIDATES MAY BE REQUIRED TO PAY AN APPLICATION FEE.