Customer Care Officer

Summary

[ GHANA JOBS Customer Care ]Answer Customer Questions

Salary range:Attractive and Negotiable, Job type: Full-time, Location:Accra , Agency:Confidential. Application close date:Expires May 24, 2020

GHANA JOBS Customer Care

Responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
Escalate Customer Issues
If customers call a company with product or service issues, the customer service officer helps escalate those problems to the appropriate support teams.
Provide General Customer Support
Provide general customer support. This can vary depending on the specific position but often includes helping customers who come into the company office or customers who don’t know which team to contact.
Update Customer Records
Responsible for updating customer records after each interaction with that customer.

Required Skills or Experience
At least 2 years experience in a similar role.

GHANA JOBS Customer Care GHANA JOBS Customer Care GHANA JOBS Customer Care

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