Summary
[ GHANA JOBS Customer Service ]A reputable company is urgently looking to hire Customer Service Officers who’ll be working as Loan Recovery Officers to work in their call centre, all the work will be finished through the call.
Salary range:800, Job type: Contract, Location:Osu, Agency:JobHouse Ghana. Application close date:Expires Mar 18, 2020
GHANA JOBS Customer Service
Working hours: 9am – 6pm
NB: Please read the Job Description carefully before applying.
What You Will Do
Responsible for management of overdue debts.
Verification of submitted customer information.
Answer the questions raised by the customers.
Timely grasp the arrears of customers of the company.
Assist in the analysis of overdue data.
Summarize the collection experience and lessons.
Develop and improve related systems such as collection
Required Skills or Experience
Required Qualifications, Skills and Competences
Minimum of HND
Minimum one (1) year practical work experience.
Previous experience with PayPal/ Call Center will be an added advantage.
Be Familiar with computer skills, ability to use Microsoft Office documents.
Solid communication skills, be able to talk with customer fluently and clearly.
Be responsible and good time management skills, be able to finish all the tasks assigned by the supervisor on time.
Previous work experience with a Finance/loan company with a good skill of loan recovery will be an added advantage.
Must stay in and around Osu.
Knowledge of customer service practices and principles
Telephone etiquette skills
Excellent data entry and typing skills
Superior listening, verbal, and written communication skills
What we offer:
Base salary plus a bonus of GHC400 – GHC500 based on your performance.
GHANA JOBS Customer Service GHANA JOBS Customer Service GHANA JOBS Customer Service
How To Apply
Applicants who are qualified and are interested in the advertised position should apply by using the link below:
Customer Service Officers (Loan Recovery) – 70 Needed at A Reputable Company